1. Introduction
The Bohra Business Directory ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By using the Platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you register, we may collect:
- Full name
- Email address
- Mobile phone number
- User type (Subscriber or Bohra Member)
- Password (stored securely using bcrypt hashing)
Verification Information (Bohra Members Only)
For Bohra Member verification:
- ITS (Idarat-e-Talimat-e-Shariat) ID number
- ITS card photograph (stored securely with restricted access)
Business Information (For Business Owners)
- Business name and description
- Business category and type
- Business address or service areas
- Contact details (phone, WhatsApp, email)
- Business images and gallery
- Social media links
- Business hours
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Search queries and interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform
- Process registrations and verify user identities
- Enable communication between users and businesses
- Display business listings and facilitate search
- Send transactional emails (verification, notifications)
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- Other Users: Business contact information is visible to registered users as specified by your privacy settings
- Service Providers: Third parties who assist in operating the Platform (hosting, email, payment processing)
- Admin Verifiers: ITS verification information is accessible only to authorized admin personnel
- Legal Authorities: When required by law or to protect rights and safety
We never sell your personal information to third parties.
5. Data Security
We implement appropriate security measures:
- SSL/TLS encryption for all data transmission
- Password hashing using bcrypt
- Restricted access to sensitive verification documents
- Regular security audits and updates
- Secure cloud storage for images and documents
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and login state
- Remember your preferences
- Analyze Platform usage and performance
- Provide relevant content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect some Platform functionality.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specific retention periods:
- Account data: Until account deletion
- Business listings: Until removed by owner or admin
- Verification documents: 7 years for compliance purposes
- Analytics data: Anonymized after 26 months
- Deleted account data: Removed within 30 days
8. Your Rights and Choices
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Restrict certain data processing
To exercise these rights, contact us at privacy@bohrabusiness.directory or use your account settings.
9. Third-Party Links and Services
The Platform may contain links to third-party websites or services (e.g., Google Maps, payment processors). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.
10. Children's Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Platform notification. Continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices: